Factory Tour

Visit us in Seattle!

We are located in the Fremont neighborhood (just north of downtown Seattle) at 3400 Phinney Avenue North. We are open 7 days a week, 10am to 6pm.

Please note that our factory & retail store will close early on August 6th at 12:00pm for our annual company picnic. 

About Our Tours

On our factory tours, we entertain you with the story of cocoa, including the extraordinary transformation of the cocoa fruit into what we know and love as chocolate! We also touch on the social and environmental issues related to cocoa and cocoa farmers. Best of all, you’ll get to try our amazing products! The first half hour of the tour is seated, while the second half hour is a guided walking tour through our facilities. 

Please note: Given the format of our public tour, children ages 5 and under will no longer be permitted on our standard factory tour starting May 1st. We are excited to announce that we will be expanding our tour offerings for kids to include four Chocolate Story Time tours per week! You can learn more about our tour offerings for kids HERE

Tours are $10 per person and last about one hour.


Private Tours & Celebrations

Looking for a way to make your child’s birthday sweet, fun and delicious? We’ve got you covered! This customized tour is perfect for ages 5-12. The guest of honor and friends will experience a real, live chocolate factory while learning about how chocolate is made. The guest of honor will receive our Fremonster: a hand-crafted chocolate dinosaur! Additional goodie bag options available upon request. You don’t even have to thank us when you win the Parent of the Year Award!

At Theo, we believe the best way to bond with our coworkers is through chocolate. If you agree, bring your staff, team, or choral group in for an exclusive Morale Building Tour! As you learn about Theo’s story and process, we’ll engage your group with morale-building games, mouth-watering samples, and some friendly colleague-on-colleague competition. Team champions will receive a hand-crafted chocolate rocket to display proudly or share with others!

Click Here for More Info on Our Specialty & Private Tour Offerings!