Factory Retail Store

Visit our Factory Retail Store!

We are located in the Fremont neighborhood (just north of downtown Seattle) at 3400 Phinney Avenue North. We are open 7 days a week, 10am to 6pm. Call us at (206) 632-5100.

We offer tours of our factory seven days a week. Please call us, refer to our tour reservations page, or visit our retail store to inquire about tours. 

Please note that our factory & retail store will close early on August 6th at 12:30pm for our annual company picnic. 

Our store is the ultimate destination for chocolate lovers. Come visit our shop for exclusive hand crafted chocolate treats. You’ll discover a wealth of seasonal and award-winning items that rotate regularly, including caramels, ganache, pate de fruit, chocolate barks, toffees and artisan bouchees and handmade 1oz bars in the kinds of unique flavors for which Theo is known. We also stock all of the Theo products you have come to know and love. Generous sampling is a daily activity!

Our knowledgeable staff can help you find the perfect gift, satisfy your own chocolate-centric curiosity, and explain the bean-to-bar process that happens just beyond the walls of the store in our factory. They can also help you schedule a factory tour to learn about the process up close. (Remember that our factory tours fill quickly and tours may or may not be available day-of. We recommend you reserve in advance).

We also offer hands-on chocolate classes. Please visit our Chocolate University page for an upcoming schedule and get ready to expand your chocolate repertoire!

We can’t wait to meet you!