Factory Tours

Every year we welcome more than 50,000 visitors to our factory.
We are located in the Fremont neighborhood (just north of downtown Seattle) at 3400 Phinney Avenue North. We are open 7 days a week, 10am to 6pm

Plan Your Visit

On our factory tours we entertain you with the story of cocoa, including the amazing transformation of the cocoa fruit into what we know and love as chocolate! We also touch on the social and environmental issues related to cocoa and cocoa farmers. Best of all, you’ll get to try our amazing products! The first half hour of the tour is seated, while the second half hour is a guided walking tour through our facilities where you’ll see where we make chocolate from bean to bar.

Theo factory tours are $10 per person, include chocolate sampling, and last about one hour. Please visit our Frequently Asked Tour Questions for more information on all of Theo's tour policies and offerings.  


Chocolate Story Time

You and your little one are invited to join us for weekly tours full of chocolate and imagination. We will explore the art of chocolate through a kid-friendly tour, a cozy story time, and chocolate treats. Let us introduce you to the story of Molly and the Chocolate Tree, written by one of our very own Theo Chocolate tour guides. Recommended for ages 4-7. An adult chaperone is required to accompany young guests. The price for this tour is $8 per person. This tour is approximately 45 minutes long.

Birthday Party Tours

Looking for a way to make your child’s birthday sweet, fun and delicious? We’ve got you covered! Our customized birthday tour is perfect for ages 5-12. The guest of honor and friends will experience a real, live chocolate factory while learning about how chocolate is made, with abundant chocolate treats throughout! What could be more memorable? Thinking about party favors? The guest of honor will receive our Fremonster: a hand-crafted chocolate dinosaur! Additional goodie bag options available upon request. You don’t even have to thank us when you win the Parent of the Year Award! Birthday tours are $275, regardless of size. Call us at  206-632-5100, Monday-Friday, 9-5 PST to plan your special day. 

Morale Building Tours

At Theo, we believe the best way to bond with our coworkers is through chocolate. If you agree, bring your staff, team, or choral group in for an exclusive Morale Building Tour! As you learn about Theo’s story and process, we’ll engage your group with morale-building games, mouth-watering samples, and some friendly colleague-on-colleague competition. Team champions will receive a hand-crafted chocolate rocket to display proudly or share with others! Call us to let the bonding begin! Morale Building tours last approximately 90 minutes and cost $350, regardless of size. Call us at 206-632-5100, Monday-Friday, 9-5 PST to plan your team event!

Private Tours & Celebrations
We offer exclusive private tours of our factory for groups and unique celebrations.

Private tours have a maximum capacity of 25 people and cost $250. This ensures no one outside of your group will be on your tour. If you would like the tour content to be customized to meet your group’s interests, please make this request at the time of booking. You must make a payment in full, by credit card, check, or cash within 48 hours after the reservation has been made. To schedule a private tour, please call our main office number at (206) 632-5100, Monday-Friday, 9-5 PST.

Click here for more information on our private tour offerings!